⚠️ Disclosure & Disclaimer: Sea Moss is a natural supplement, not a medication, and should not replace any prescription medicine. 💊 Do not stop taking prescribed medications. If you have any underlying health conditions, are pregnant, nursing, or taking medication, please consult your healthcare professional before use, as Sea Moss is known to contain natural iodine. Keep out of reach of children. If giving to children, consult a healthcare professional for appropriate dosing. 🌿

Jola Sea Moss Return & Replacement Policy

At Jola Sea Moss, we stand by the freshness and quality of our products. Because our products are perishable and health-related, all sales are final. We do not offer refunds under any circumstances.

Final Sale

Once the order leaves our premises or is accepted from the carrier, it is considered final, and no replacements will be issued.

Pickup Orders

• Customers must pick up their orders within 24 hours of notification.

• Any issues with the order must be reported immediately at pickup, before leaving the premises.

Damaged or Defective Products

If a product is damaged, spoiled, or defective at the time of pickup or delivery, it must be reported immediately.

• For pickup orders, customers must notify us before leaving the premises.

• For delivered orders, customers must notify us at the time of acceptance from the carrier.

In these cases, we will provide a replacement on the spot or arrange one right away. Any claims made after pickup or delivery acceptance will not be honored.

Non-Replacement Situations

• Products that are intact and in good condition upon opening.

• Opened or partially used products.

• Issues reported after pickup or delivery acceptance.